Does the issue happen when you surf to other non-SharePoint pages? Test the issue on Chrome or another browser. From the error message, it sounds like a Windows issue that might be stopping the browser from connecting to the internet.
If you encounter any errors, try renaming the connections folder in your Windows Registry and follow these steps:
Open Windows Registry: Press Win + R, type regedit in the Run prompt, and click OK.
Navigate to the Following Path: HKEY_LOCAL_MACHINE > Software > Microsoft > Windows > CurrentVersion > Internet Settings > Connections.
Rename the Connections Folder: Right-click on the Connections folder and rename it as ConnectionsX. Press Enter to save.
Additionally, it could be a third-party antivirus blocking the browser from connecting to the internet. Temporarily disable the antivirus and see if that resolves the problem.
Other steps you can try:
Restart your router.
Disable the TCP Fast Open feature on Edge.
Flush the DNS cache.
Uninstall and reinstall Microsoft Edge.
Reset Netsh as a last resort.
The error code INET_E_RESOURCE_NOT_FOUND typically indicates a problem with the network connection or a misconfiguration in your browser or operating system. Here are some steps to troubleshoot and potentially resolve this issue:
1. Restart Your Router
- Sometimes, a simple restart of your router can resolve network issues.
2. Disable TCP Fast Open in Microsoft Edge
- Open Microsoft Edge.
- In the address bar, type
edge://flags/
and press Enter. - Search for "TCP Fast Open" and set it to "Disabled."
- Restart Edge.
3. Flush the DNS Cache
- Open Command Prompt as Administrator.
- Type
ipconfig /flushdns
and press Enter. - Restart your computer.
4. Clear Browser Data
- Go to your browser's settings.
- Clear your browsing history, cache, and cookies.
- Restart the browser.
5. Reset Microsoft Edge
- Go to
Settings
> Apps
> Apps & features
. - Find Microsoft Edge, select it, and choose
Advanced options
. - Scroll down and click on
Reset
.
6. Temporarily Disable Third-Party Antivirus
- Sometimes, third-party antivirus software can block certain web connections. Temporarily disable it to see if that resolves the issue.
7. Use Netsh to Reset Network Settings
- Open Command Prompt as Administrator.
- Type
netsh int ip reset
and press Enter. - Type
netsh winsock reset
and press Enter. - Restart your computer.
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